BAGUIO CITY – More than 800 new job opportunities were opened for job seekers in Region 1 and Cordillera with Sitel’s opening of its fourth site in Baguio City on March 24, 2017.
With its 13 full-service customer contact service centers in the country, Sitel has sustained its growth trajectory in the Philippines.
The BPO firm has enjoyed steady growth in the local market for 16 years now, since it set up shop in the country in 2000. The Philippine’s business-friendly climate, in particular, its pool of highly-skilled talent with a strong customer orientation have enabled Sitel to grow and expand steadily.
“We are delighted to open ultra-modern and world-class facility at Sitel SM Cyber site,” said Craig Reines, Sitel Philippines chief operating officer, while hinting that, “Baguio was a natural choice because it has been so good to us for 12 years, and the region still has tremendous growth potential.”
The new facility reinforces Sitel’s commitment to increase its footprint in the country and generate more jobs for Filipinos, Reines added. “It offers the region’s talent a chance to belong to a leading global brand and work in a cutting-edge Sitel facility.”
Sitel Philippines Vice President of Operations for Northern Luzon beamed, “we are elated to increase our investment in a city that has shown steady growth and progress. From just 35 employees in 2004, we have increased to over 4,000 in Baguio, servicing 13 accounts.”
Cher Retirado, Sitel Philippines director and project management officer of Asia Pacific said, “We wanted to create a best in-class facility and a workplace that our employees can call their second home.”
Sitel’s SM cyber site is now home to the region’s recruitment hub. The facility boasts of the latest innovation in workplace technology, aesthetic design and one-of-a-kind amenities, such as entertainment center that feature an 18-hole indoor golf course, pool tables, and futsal and basketball facilities. Ace Alegre / ABN
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